Your Website Says Open. Google Says Closed.

Your Website Says Open. Google Says Closed.

A customer wants to visit your business.  Your website says you close at 6:00 p.m. Google says 5:00 p.m. Facebook has not been updated since 2024. Your voicemail says, “We are currently operating on summer hours.”  It is October. The customer now...
Do You Control Your Own Domain Name?

Do You Control Your Own Domain Name?

Here is a small-business question that makes people surprisingly nervous:  Who controls your domain name?  Not who designed the website. Not where the website is hosted. Not who manages your email.  Who can log in to the domain registrar, confirm the contact...
Your Website Designer Should Know Your Name

Your Website Designer Should Know Your Name

Are you tired of bots, support tickets, automated emails, and sales calls that sound like they were written by a machine?  You call a company and spend five minutes arguing with a robot. You submit a support request and receive an instant reply telling you how...
What Shows Up When Someone Shares Your Website?

What Shows Up When Someone Shares Your Website?

Picture this: a happy customer recommends your business in a Facebook group and pastes a link to your website. The post should show your company’s name, a clear description, and a strong image. Instead, the preview pulls an old logo, a random photo, or no image at...
Is Your Website Working as Hard as You Are?

Is Your Website Working as Hard as You Are?

You get up early.  You answer emails.  You return phone calls.  You meet customers.  You prepare estimates.  You solve problems.  You market your business.  You probably think about work even when you’re technically not working.  But what about your website?  Is...